12Play Casino is quickly becoming one of the more talked about iGaming websites a year after entering Singapore. Its captivating design, 1000+ games, and multiple bonuses give it the hallmark of any dream platform. However, for us, it is all about the facts, so we decided to experience 12Play offerings ourselves to see if the hype is more than just that.
Our analysts engaged 12Play for months, following up on its updates and consistency, and we now have answers. In this guide, we reveal our findings, guiding you by the hand to an honest review of 12Play Casino. Ultimately, you would see our verdict and decide whether it is your ideal platform.
General Information about 12Play
Here are some facts about 12Play Casino.
Category | Details |
Official Website | https://www.12play20.com/ |
Languages | English, Chinese, and Malay |
Owner | 12Play Malaysia |
Established | 2002 |
Casino Type | Online Games, Live Games Services |
Licenses | Philippine Amusement and Gaming Corporation (PAGCOR) |
Payout Ratios | Approximately 86% for slots and 89% for Live Games |
Countries Accepted | Singapore, Malaysia, Thailand |
Developers | WM Gaming, SA Gaming, Pragmatic Play Live, Evolution, Ezugi |
Payment Methods | Bank Transfer, Help2Pay, EeziePay, PayTrust |
Terms and Conditions | 12Play Casino Terms and Conditions |
How We Rate Casinos
We are one of the top iGaming reviewing firms focused on providing players with honest details about sites like 12Play Casino. We expose the facts and give opinions fueled by firsthand experience using these casinos. Our rating metrics are objective, strict, fair, and maintained for all platforms, whether they are famous as 12Play Casino or are still finding their way around. See the metrics we employ to rate casinos:
- Safety and Legitimacy: A top casino must have a license from a reputed Regulatory body and boast advanced security protocol, preferably SSL Encryption. It should also have a Responsible Gaming policy for healthy sessions.
- Games: A good site should host slots, table titles/live titles, and a handful of specialty titles, all from reputed providers renowned for fair and rewarding designs.
- Bonuses: Casinos with at least three permanent bonuses catering to newbies and veterans enjoy a good rating score from us.
- Support: We consider live chat, phone numbers, email, and social media the best ways to support customers. A good casino should have at least 2 of these, especially live chat.
- Payment Methods: Versatility, security, and speed are the three cornerstones we used for rating payment methods in casinos. We highly rate the platform with banking systems that meet these criteria.
- Usability and Optimization: When rating, We check out PC and mobile optimization of sites. Those with a dedicated app that is efficient and effective enjoy better scores.
This guide compares 12Play Casino against these metrics to see how it performs.
Pros and Cons of 12Play
Let’s check the pros and cons of 12Play Casinos in the table below.
Pros | Cons |
Vast game catalog, including high-paying slots. | There are no table games. |
The payment methods are local and will work well with most Singaporeans | There are only 5 payment methods in the casino, which is quite small. |
A dedicated 12Play Casino app for Android and iOS devices | VIP requirements to enter higher levels are quite tasking. |
Vast bonuses, including two welcome bonus | The lack of specification on minimum deposits for most welcome bonuses can be confusing. |
Great customer support, including live chat and several 12Play community socials | |
An active Demo Play mode to spin slots | |
Unique and interactive design. |
12Play Casino Bonuses
12Play Casino performed a total overhaul of its bonuses on December 31, 2023, introducing new offers beneficial to new players and veterans. The promotions now hosted on the site are more targeted for better maximization. Slot, live games, and table titles enthusiasts will find the bonuses that work for them.
100% Welcome Bonus
The 12Play Casino bonus for new players promises up to 300S$ at a 100% payback. The maximum cash required to claim it all is precisely 300S$. While the minimum deposit is not specified, we discovered that even a small deposit of 20S$ would still set off the bonus rewarding the same value. The turnover requirement is 25x, and you have a validity period of 30 days to clear it and maximize your bonus.
To claim this offer, 12Play newbies must select it as their preferred promotion on the deposit page and make a relevant deposit. The gift is tied to their first deposit only.
100% Slot Welcome Bonus
Newcomers who are also slot enthusiasts can maximize the dedicated 12Play welcome bonus up to 300S$. They need to choose this specific bonus when making their first deposit (300S$) to get the full offer. The turnover requirement is significantly less than the first welcome bonus at 12x, and players have 30 days to clear it all and retain this promotion.
1% Unlimited Crypto Bonus
Deposit with crypto at 12Play Casino and enjoy a 1% cashback. There is no maximum limit to restrict how much you earn, and the best part is that you only have to deal with a 1x Turnover condition. You can use the bonus to play any game of your choice.
Exclusive 50% VIP Deposit Bonus
Loyal 12Play Casino players can enjoy a massive deposit bonus worth up to 5000S$ at a 50% payback. Hence, you need a deposit of 10000S$ to get it all. However, your VIP levels determine how much you can claim:
- Silver: 300S$
- Jade: 500S$
- Gold: 1000S$
- Platinum: 2000S$
- Diamond: 3000S$
- Signature: 5000S$
The turnover requirement is 1x.
Referral Bonus
Refer a friend and enjoy up to 120S$ if they create a 12Play account and deposit at least 250S$ within 30 days. If you have 3 successful referrals that satisfy the deposit condition in a month, you enjoy an extra 120S$ reward. A 3x turnover is attached to any 12Play Casino referral promo you earn.
Birthday Bonus
Claim an annual no-deposit birthday bonus of up to 6888S$, depending on your 12Play VIP level. However, you must have at least 3 deposits in the same year to set off the promotions, with a 1x playthrough requirement. See the levels and the bonus cash they activate:
- Normal: 38S$.
- Bronze: 88S$
- Silver: 288S$
- Jade: 588S$
- Gold: 1088S$
- Platinum: 2088S$
- Diamond: 2888S$
- Signature: 6888S$
0.5% to 1% Unlimited Live Casino Rebate
Enjoy a massive no deposit cashback of up to 1% on 12Play live games with no max limit constraint. To claim this special promo, follow the sequence: Profile Page (Account icon) > Cash Rebate Page > Claim Rebate. The minimum bonus amount claimable is 5S$, which means hopeful beneficiaries must wager at least 500S$ on live titles to benefit.
0.5% to 1.2% Unlimited Slots Rebate
Accumulate up to 1.2% no deposit rebate to play slots at 12Play Casino. Just ensure you play as many slots as possible, and the casino will calculate your rebate value by the end of the day. You earn a rebate bonus if your calculated value is from 5S$ and above. Follow these steps to claim your rebate: Profile Page (Account icon) > Cash Rebate Page > Claim Rebate.
Bonus name | Bonus Type | Wager | Min. dep, S$ |
100% Welcome Bonus up to 300S$ | Welcome bonus | X25 | Not Specified |
100% Slot Welcome Bonus up to 300S$ | Welcome bonus | x12 | Not Specified |
1% Unlimited Crypto Bonus | Crypto bonus | X1 | No minimum amount |
Exclusive 50% VIP Deposit Bonus up to 5000S$ | VIP bonus | X1 | 300S$ |
Referral Bonus | No deposit bonus | X3 | No minimum amount |
Birthday Bonus up to 6888S$ | No deposit bonus | X1 | No deposit required |
0.5% to 1% Unlimited Live Casino Rebate | No deposit bonus | None | No deposit required |
0.5% to 1.2% Unlimited Slots Rebate | No deposit bonus | None | No deposit required |
How to Register at 12Play Casino
The process of creating a 12Play Casino account is easy and does not require any technicality. You only need to provide some specific information to help 12Play Casino verify your identity and eligibility. See the registration steps below:
- Visit the 12Play Casino official website and tap the Sign Up menu at the topmost part of the homepage.
- A new data field will come up where you have to submit some information. Provide a preferred username, full name, active mobile number, and personal email. Also, create a password and confirm it. Ensure the password combination is at least 8 characters and includes letters and numbers. You cannot have symbols in your combination.
- Finally, tick the box to confirm the casino Terms and Conditions and Tap ‘Register’ to complete your 12Play registration. Note that You still need to verify some details.
12Play Casino Verification Process
- Tap the Account icon at the top of the homepage and head to the Profile section.
- Verify your email and phone number.
- Fill up your date of birth in the relevant field.
Payment methods at 12Play
Funding your account and withdrawing winnings at 12Play Casino is straightforward, thanks to the multiple payment systems available. Only players with valid Singapore bank accounts can access 12Play Casino banking methods. The operators will validate and use your bank account to verify your identity and legitimacy. Let’s check all the details about 12Play payment methods.
Deposit Methods
12Play Casino has four distinct payment options plus Crypto that you can settle for, each with a general minimum amount of 20S$. The processing time is also excellent for most of them. However, performing a bank transfer to 12Play Casino may take 24 hours in extraordinary circumstances.
The table below discusses the four distinct methods at 12Play.
12Play Deposit Methods | Minimum Deposit | Processing Time |
Bank Transfer | 20S$ | Within 24 hours |
EeziePay | 20S$ | Instant |
PayTrust | 20S$ | Instant |
Help2Pay | 20S$ | Instant |
Crypto | Determined by real-time fluctuations | Instant |
Withdrawal Methods
All deposit methods in 12Play casino also double as withdrawal systems. Also, 12Play requires you to withdraw with the same payment option you initially used to fund your account. The minimum cash to withdraw at a go is 50S$.
Check out the table for details about 12Play cashout systems.
12Play Withdrawal Methods | Minimum Deposit | Processing Time |
Bank Transfer | 50S$ | 3 to 7 days |
EeziePay | 50S$ | Within 24 hours |
PayTrust | 50S$ | Within 24 hours |
Help2Pay | 50S$ | Within 24 hours |
Crypto | Determined by real-time fluctuations | Within 24 hours |
Games at 12Play Casino
12Play Casino has a commendable game catalog that will satisfy even the pickiest player. There is a nice balance to the titles here, with each category boasting multiple variants to keep the excitement while promising good win potential. However, it is essential to note that there is no digital table game catalog, a common issue with most Singapore sites. We do find the dedicated 12Play live casino section to be a nice compensation for the lack. The section has croupier-based table games for more realistic sessions. Let’s analyze the different games to play at 12Play Casino.
Slots
The slot page at 12Play Casino hosts quality machines with different mechanics and payout patterns. From classic 3 reels to bigger payout models, you can have a dream session here. There are also progressive jackpot machines with pots that grow based on how often 12Play players bet and spin them. Some pots are worth millions of dollars that can drop on any lucky player’s balance. The software providers behind these games are highly reputed, so you can expect superb RTP rates that exceed the 98% mark.
Here are some top 12Play Casino slots to play:
- Golden War Megawins
- Long Long Long
- Ricky Tycoon
- Diamond 7
Arcade
A proper Singapore platform, 12Play Casino has an arcade portfolio hosting top fishing titles and similar selections. These titles are peculiar to Asia and are the perfect choice for Singaporeans who want the same experience land-based sites offer. There is also the extra perk of the arcade titles in 12Play Casino being more rewarding due to lower house edges and better win odds.
Some arcade titles at 12Play worth your time include:
- Monkey Jump
- Donki Kong
- SG Fishing
- Fishermen Gold
Live Casino
The live section at 12Play has everything a player who enjoys dealing with human croupiers would want. There are over 150+ games to play, including variants from roulette, blackjack, poker, baccarat, and some specialty titles. Each game takes you to its interactive studio with real equipment and a warm dealer. A particular selection will likely treat you to unique multipliers, side bets, and special twists for more rewarding gameplay.
As expected, reputed creators are behind the designs of 12Play Casino live studios, with Evolution Gaming, Pragmatic Play Live, and SA Gaming leading the pack.
Quality titles worth checking out are:
- PowerUp Roulette
- Speed Baccarat
- Lightning Roulette
12Play Casino Mobile
12Play Casino emphasizes seamless delivery and high optimization for members who like to play with their mobile devices. Most standard smartphones can run the official 12Play Casino website and offer a fit-to-screen service. We did not experience glitches or forced stops playing games, including live titles.
A dedicated 12Play mobile app is also available for personalized gaming in Android and iOS formats. With this software, you can save your progress without worrying about memorizing the site link to access your account. The games on the app are more seamless, and page access is faster.
You can install the 12Play Casino app through the optimized website:
- Head to the 12Play official website using your Android or iOS smartphone.
- Tap the vertical 3-dash menu at the top left corner of the screen to bring up several menus.
- Choose ‘Download App’ from the list of menus, which will lead you to a new installation page.
- Click the Download icon. Ensure you activate external app download accessibility on your device to install the 12Play software. We can confirm that the app is safe and secure.
- Once installed, search for the software on your device app menu and launch. Log in to your account or create one according to the registration we highlighted in this guide. You can start playing afterward.
Summary
12Play Casino aims to make gambling more rewarding and exciting for Singaporeans, providing them with over 1000 titles and multiple lasting promotions. The site is certified, has an active license, and offers players great payment methods for seamless transactions. Even the customer support level is better than most. The only significant issue with 12Play Casino is its lack of table games. Still, it compensated handsomely with the dedicated live casino.
Ultimately, 12Play delivered above the average standard required of casinos, and we recommend it.